If you find a lower price on a textbook that you have purchased at the College Store we will refund the difference. The lower price must be on the identical textbook from a bricks and mortar store within a 50 mile radius of Cortland and advertised either in print or on a website. This offer excludes on-line retailers and sale items. You must be a SUNY Cortland student enrolled in a course that requires the textbook. Other restrictions may apply.

• You receive the correct edition of the title your professor will be using in class.
• We offer a textbook price guarantee.
• We are a not-for-profit organization that exists solely to serve SUNY Cortland students, faculty and staff.
• Convenience – we’re right on campus!
• You can order books online, and we will prepack them for you.

When you sell your textbooks back to the College Store, you will receive cash plus one Bonus Buck for every book we buy back. You can use your Bonus Bucks toward the purchase of next semester's textbooks.

Yes! As long as the book meets our customary buyback requirements, you'll receive cash plus a Bonus Buck (at all buyback locations).

Buyback requirements:

• Books must be generally in good shape: not torn or badly dog-eared.  Usually coffee or water damage preclude resale.
• Many books come with CD's or other ancillaries.  The store may not be able to purchase text unless these are included, since instructors may require these pieces.
• No missing pages or front and back covers.
• Internal marking and highlighting cannot be excessive.
• No more than three pages of completed exercises in book.
• Must ordinarily be a current edition.  Old editions usually have no buyback value. 

• You must have a receipt.
• Electronic Equipment must be unopened.
• Clothing must be unworn, in new-with-tags condition.
• New and used texts must be returned within 10 days of the start of classes.
• Textbooks that have been written in or have had shrink-wrap removed will be considered used.
• Software is non-refundable once opened.
• Custom course packets are non-refundable.

You may use your Connections account to purchase any College Store materials. Dragon Dollars are for meal plan purchases in the Dining Facilities only.

You can add money at the ASC office or online.

Please check with the Bursar/Student Accounts Office.

Yes. They’re available in books of 20 at any register.

In most cases, no.  Depending upon the size and quantity of the items ordered, we’ll ship most backordered items to you (once they’re in stock) at no extra cost.

Please contact the College Bookstore at CollegeStore@Cortland.edu or call (607) 753-4621.

We offer several options:

•  Pre-printed requisition form. Forms are delivered to your department each semester. Edit and complete as appropriate, sign, and process through your department secretary.
• Online textbook requisition form.
• If you include your e-mail address when submitting your form, an electronic confirmation will be sent to you. We highly recommend this method for courses that are being taught for the first time, or being taught for the first time by a new faculty member. When we receive on-line orders, we will forward a copy to your department secretary.
• Meeting with our textbook personnel. Contact us to set up an appointment.
• By telephone.  Please call 753-2090, 753-4630 or 753-2089.
• Fax (607)753-5734.

·         ISBN. The International Standard Book Number is a unique number assigned to each edition of every book published. Usually printed on the copyright page or on the back cover, this number is the most accurate identifier of a specific title. Often the ISBN on the back covers of complimentary copies references the "instructor copy,” NOT the student edition. If you are ordering a package, please be sure to get the correct ISBN from the publisher representative for the specific package you want. Publishers have numerous editions and combinations of materials, and each one has its own unique ISBN.

·         Author/Editor. Please list full name.

·         Title. Please indicate the entire title; include any subtitles.

·         Edition/Year. Please indicate the edition and copyright year. Use of old editions requires special arrangements with the textbook manager. Titles with known upcoming new editions will be noted on preprinted requisition forms.

·         Publisher. List the publisher's name and/or imprint. Please provide address, telephone, and fax information for special sources and small presses.

·         BD. Please indicate the type of binding (e.g. paper, hard cover, spiral, comb).

·         You will be asked if you plan to use the book more than one semester and you’ll require or recommend it.

Please call our textbook department during normal business hours if you have questions regarding price, edition, availability, etc. (753-2090, 753-4630 or 753-2089). Or email Book Department Manager David Brower at collegestore@cortland.edu.

We provide copyright clearance, production services and sales for your custom course packs. Duplicating material and securing the necessary permissions enhances student learning, but entails a lengthy process – so be sure to start the-request-for-permission process as soon as possible, preferably before other course materials information is requested. Procedures and fees vary from publisher to publisher. Failing to obtain copyright permissions violates the legal rights of the author and/or the publisher, and may result in liability for faculty members and the College. The College ’s copyright policy, adopted by the President ’s cabinet in 1999, is available at www.cortland.edu/copyright.

• Historical order data for each textbook
• Your accurate estimate
• The number of available and taken seats in a class

We understand that classes may be cancelled, instructors changed, or sections added. Please submit changes to us as soon as possible so that we can serve all the students’ textbook needs. Email David Brower at Collegestore@cortland.edu or call 753-2090 or 753-2089 or 753-4630.

Please call the textbook department at 753-2090 or 753-2089. Sometimes we shelve a title under more than one course, and the student doesn't realize it. If we have sold out, we will make every effort to get more copies as quickly as possible. Assuming availability, reorders usually arrive within two to three business days. If we have problems getting more copies, we will alert you right away. We encourage students to reserve books by leaving their names at the textbook desk. You can help by asking for a show of hands when your class meets, and let us know that number. If you so request, we will call you when the reorder arrives so you can announce it to your class.

Please contact the manufacturer. Most electronics have a one-year limited warranty for defects in parts.

If you access the Dell or Apple website through links on the College Store website, you automatically get a discount of up to 12%. Both of these sites accept online forms of payment. If you would like to use financial aid (Only on in stock computers), please contact us at 607-753-4622.

Yes. You can even purchase an iPod if it’s verified as used for educational purposes. This will be done on a student-by-student basis.