Select a page

Catering Policies

Our goal is to provide you with quality and innovative catering services. Your cooperation with the following guidelines will help us focus on our overriding goal:

The success of your event.
 

Event & Food Safety | Ordering Guidelines | Staffing | Guest Count Guarantees 
Cancellation or Change in Events | Delivery Information | Linen Service | China Service
Catering Equipment | Room Reservations | Event Planning Guide | Alcohol | Payment Guidelines
Tax Exempt Forms

 
Event and Food Safety

We promise to:

As the sole and exclusive food and beverage provider on the SUNY Cortland campus, we are inspected and authorized by the Cortland County Department of Health. We uphold food and safety regulations and therefore there will be no carryout of food not consumed from your event. To ensure safety and sanitation for customers and guests, a Catering representative will remove all items in a timely manner. ASC will not co-mingle events with other catering/restaurant services.

You promise to:

  • plan the length of your event so that food will not be in service beyond two hours;
  • provide transportation for guests who have been drinking alcohol;
  • not remove any food from the premises for your safety and that of your guests;
  • be responsible for lost or stolen articles.

TOP

 
Ordering Guidelines

We promise to:

Make every effort to accommodate all of your catering requests. Our business work day is Monday through Friday from 8 am to 4:30 pm; all arrangements must be made within these hours. A 15 percent late fee will be applied for events booked or modified outside of our guidelines. NOTE: ASC will not co-mingle events with other catering/restaurant services.

You promise to:

Provide us with a minimum of 5 business days' notice. We recommend placing your order as early as possible. Even if the date of the event is only tentative, please make arrangements with the Catering department so we can at least get your event on record. While every effort is made to accommodate all catering requests, we cannot guarantee service with notice less than 5 business days.

To meet your catering needs, we require the following:
Book event5 business days prior to the event.
Final menu selection5 business days prior to the event.
Final attendance guarantee5 business days prior to the event.
Canceled event5 business days prior to the event.

NOTE: ASC will not co-mingle events with other catering/restaurant services.
TOP
 

 
Staffing

We promise to:

Provide highly trained, courteous staff members who know how to orchestrate a successful event with professionalism.

You promise to:

  • Respect the time and commitments of our hospitality staff. Please help them keep to their work schedules.
  • Pay a hospitality staffing fee if your event requires extra staff or extends beyond prearranged hours

TOP

 
Guest Count Guarantee

We promise to:

Use the number you provided on the latest event order on record, if we do not receive a call or e-mail five business days prior to your event.

You promise to:

Provide us with your final guest count to our Catering sales office by noon, five business days prior to your event.

TOP

Cancellation or Change in Events

We promise to:

Attempt to keep the costs billed to the customers at a minimum.

You promise to:

Notify our Catering office via phone or e-mail by noon, five business days prior to your event. Should you need to cancel your event in less than five business days, we will charge 50 percent of the cost of the event. In the event of a late cancellation due to severe weather, every attempt will be made to keep the costs billed to the customers at a minimum on a case-by-case basis.

TOP

 
Delivery Information

We promise to:

Charge rates as follows for deliveries:

Orders less than $75$20
Orders more than $75$15
Weekend or orders before 8 am or after 5 pm$25
Alumni House$25
Corey UnionFree of charge

You promise to:

Allow us access to your delivery location at least 60 minutes prior to your event; larger events will require additional setup time.

TOP

 
Linen Service

We promise to:

Order a vast array of linen colors; the costs for linen are as follows:

  • Tablecloths, $3.25
  • Black Linen Skirting, $25
  • Napkins, $.50

You promise to:

Provide us with your linen order five business days prior to your event.

TOP

 
China Service

We promise to:

Provide high-quality black foam products as our standard, unless noted or otherwise requested. We offer china service or Classicware for any event at the following cost:

Coffee or Beverage Breaks$1.50 Classicware or $2.00 per person china
Receptions$1.50 Classicware or $2.00 per person china
Lunch or Dinner Service$2.00 Classicware or $3.00 per person china
Corey UnionChina free of charge

You promise to:

Let us know of your final course selections, so that we may finalize the pricing of our service ware.

TOP

 
Catering Equipment

We promise to:

Provide you with the equipment necessary for your catered event. In the occurrence of a very large event, specialty equipment may need to be rented. We can provide this for you at an additional charge.

You promise to:

Be responsible for the equipment we have provided. Any missing or damaged catering equipment or supplies will be charged to you, at replacement costs.

TOP


Room Reservations

SUNY Cortland staff and students CLICK HERE to reserve a room through the MY Red Dragon room reservation system. All other customers call Campus Activities at 607-753-2321 press 1 for the department secretary.

You promise to:

Reserve your event space/meeting room prior to making your catering arrangements. To reserve a space for an on-campus event, please contact Campus Activities at (607) 753-5574 for your booking needs. The event location must be unlocked and available at least 60 minutes prior to the event start time as shown on the event order. You are responsible for the safekeeping of all ASC Catering equipment dropped off at the site. Any lost or damaged equipment will be charged at replacement value. ASC Catering is not responsible for table and chair setups.

TOP


Alcohol

We promise to:

Provide a full range of premium alcoholic and nonalcoholic beverages

You promise to:

For events with alcohol service:

  • The serving of alcohol at any given event is subject to Campus and State Liquor Authority approval
  • Temporary liquor licenses are required for all bars outside Corey Union.
  • Alcoholic beverage permit applications must be processed at least 45 business days before the event. Temporary licenses will incur a charge of $60 each. We will not be able to provide or serve alcohol at a function booked after this 45-day time period.
  • A bar set up fee of $200 for a full bar or $100 for beer and wine only, will be waived if minimum sales of $250 (full bar) or $150 (beer/wine bar) has been met. Once the $250 or $150 has been reached, you will be billed on actual consumption.
  • Bars exceeding three hours in length will be assessed a $75 per hour labor charge for service beyond the three-hour period.
  • Sufficient quantities of non-alcoholic beverages and food must be available and displayed at all times.
  • Provide transportation for those who were consuming alcohol.

TOP


Payment Guidelines

We promise to:

Uphold the SUNY Cortland billing code. We also accept Visa, Master Card, Discover Card, certified check or money order. Please provide method of payment when finalizing your order. Connections is not an authorized method of payment for Catering services.

You promise to:

Contact our Catering department regarding payment terms and conditions. In some cases, a 50 percent deposit prior to the event date will be required.

TOP


Tax-Exempt Forms

We promise to:

Work with tax-exempt groups to process their forms.

You promise to:

Provide our office a copy of your tax-exempt form at the time of ordering. You can fax a copy to (607) 753-5938.

TOP