Faculty / Staff Frequently Asked Questions
Textbook Adoptions
- How do I submit my textbook requisitions?
- What information do you need on my requisition form?
- How do I go about ordering my own custom course pack?
- How are textbook order quantities determined?
- What if there are course changes?
Privileges Account
- How do I add money to my Privileges Account?
- Can I use my Privileges Account at off campus restaurants?
- Refunds
ID Card
Catering an event
Textbook Adoptions
How do I submit my textbook requisitions?
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We offer several options:
- Pre-printed requisition form. These are delivered to your department each semester. Edit and complete as appropriate, sign, and process through your department secretary. Online textbook requisition form
- If you include your e-mail address when submitting your form, an electronic confirmation will be sent to you. We highly recommend this method for courses that are being taught for the first time, or being taught for the first time by a new faculty member. When we receive on-line orders, we will forward a copy to your department secretary.
- Meeting with our textbook personnel. Contact us to set up an appointment.
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What information do you need on my requisition form?
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- ISBN The ISBN number (International Standard Book Number) is a unique number which is assigned to each edition of every book published. Usually found on the copyright page or on the back cover of the book, this number is the most accurate indication of the specific title you want. Often times, the ISBN number found on the back cover of complimentary copies references the "instructor copy", NOT the student edition. If you are ordering a package, please be sure you get the correct ISBN number from the publisher representative for the specific package you want. Publishers have numerous editions and combinations of materials, and each one has its own unique ISBN number.
- Author/Editor Please list the full name.
- Title Please indicate the entire title, and include the subtitle if there is one.
- Edition/Year Please indicate the edition and copyright year of the text you wish to use. Use of old editions requires special arrangements with the textbook manager. Titles with known upcoming new editions will be noted on preprinted requisition forms.
- Publisher The publisher's name and/or imprint is required. Please provide address, telephone, and fax information for special sources and small presses.
- BD Please indicate the type of binding (e.g. paper, hard cover, spiral, comb).
- You will be asked if the book will be used more than one semester and if it ’s required or recommended (optional)
Should you have questions regarding price, edition, availability or any other textbook questions, please call our textbook department. The department numbers are 753-2090, 753-4630 or 753-2089.You may also e-mail the Book Department Manager, David Brower at mailto:collegestore@cortland.edu
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How do I go about ordering my own custom course pack?
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The College Store provides copyright clearance, production services and sales for your custom course packs. Duplicating materials from a variety of sources to create custom course packs enhances student learning. Requests to secure the necessary permissions is a lengthy process that should be started as soon as possible. Policies and procedures for handling copyright requests vary from publisher to publisher, as do fees for using copyrighted material. Failing to obtain theses permissions violates the legal rights of the author and/or the publisher, and the possibility for liability exists for faculty members, the College, and the College Store. The College ’s copyright policy, adopted by the President ’s cabinet in 1999,is available at http://www.cortland.edu/copyright/
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How are textbook order quantities determined?
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*Historical data for each textbook
*Your accurate number of books needed for your course
*The number of available and taken seats in a class
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What if there are course changes?
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The College Store is aware that classes will be cancelled, instructors will change, and sections will be added. Please submit changes to us as soon as possible so that we can serve all the students’ textbook needs. E-mail David Brower at Collegestore@cortland.edu or 753-2090 or 753-2089.
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Privileges Account
How do I add money to my Privileges Account?
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Visit the Privileges account management center online anytime, or come to the ASC office in Neubig Hall during business hours Monday -Friday 8 a.m. - 4:30 p.m.
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Can I use my Privileges Account at off campus restaurants?
Yes, at participating restaurants. The on-campus discount does not apply.
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Yes, at participating restaurants. The on-campus discount does not apply.
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Refunds
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Faculty and staff no longer employed with SUNY Cortland may choose to close their account by submitting a “Request to Close Connections or Privilege Account” form available at the ASC Administrative Office in Neubig Hall. Balances under $10 will not be refunded. Refunds will be issued by check to the address provided. Closed accounts may not be reactivated for sixty (60) days.
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ID Card
How do I get a SUNY Cortland ID Card?
Please bring your form from the Human Resources Office to the ASC Administrative Office in Neubig Hall Monday -Friday 8 a.m. - 4:30 p.m.
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Please bring your form from the Human Resources Office to the ASC Administrative Office in Neubig Hall Monday -Friday 8 a.m. - 4:30 p.m.
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Catering an event
I need to have dining services provided during an event on campus. Who should I contact?
Please contact the ASC Catering Office at 607-753-4626. You can also review online the menus that are available to choose from.
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Please contact the ASC Catering Office at 607-753-4626. You can also review online the menus that are available to choose from.
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